Why Your Clients Hate Your
E-Signature Tool
You just landed a dream client. You sent the contract. And then... crickets. Two days later, you follow up. "Oh, I haven't had a chance to set up an account on that signing thing yet," they reply.
The "Account Creation" Friction Point
In the world of UX, friction is anything that prevents a user from completing a task. When you send a contract via an enterprise e-signature tool, you are asking your client to:
- 1
Find your email in their inbox.
- 2
Click a link that forces them to create an account or set a password.
- 3
Verify their email (again).
- 4
Log in to the platform.
By step 2, most busy CEOs and managers have closed the tab. They'll "get to it later," which in business terms usually means never.
The Hidden Cost of Friction
Every minute a contract sits unsigned is a minute you aren't getting paid. For a freelancer with a $5,000 project, a 3-day signing delay basically costs you $100/day in cash-flow velocity.
The Better Way: Zero-Account Signing
BoopSign was built to eliminate the #1 reason signers stop mid-flow. With BoopSign, the experience looks like this:
One Secure Link
Client gets a unique, encrypted link in their email. No passwords required.
Mobile-First Signature
They sign with their finger on their phone. Works instantly in any browser.
3 Tips to Improve Your Sign Rate
- Keep it mobile-friendly: 70% of e-signatures are now completed on a mobile device. Ensure your tool doesn't require an app download.
- Send at the right time: Send contracts on Tuesday mornings or Thursday afternoons. Avoid Friday evening "document dumps."
- Remove the account barrier: Use a tool like BoopSign where the signer can go from email to "Signed" in under 60 seconds.
Delight your clients today.
Switch to BoopSign and see how much faster your contracts get signed when you remove the signup barrier.